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February 2008
IN THIS ISSUE
Support Team Gets Boost
Pre1 to Speak at Developer Conference
Tip of the month
Did you know?
Support Boost
Pre1 added two members to the support department - Dave Nelson and Ray Manley.
Dave
Dave, who grew up in an immersion program, is fluent in Spanish.  He recently spent two years working in El Salvador with the Peace Corps.  Previously, he was Managing Editor of the Housing Guide in Eugene, OR, where he acquired an understanding of the publishing industry and related technologies.
Ray
Ray has a wide background in customer service and troubleshooting.  He brings excellent problem-solving skills and Windows expertise. He most recently provided technical support for a major internet provider and Microsoft Vista.
Pre1 to Speak at Developer Conference

Pre1 Developers Jeff Hough and Matt Navarre have been selected to speak as experts at the prestigious International FileMaker Developer's Conference.  The brightest FileMaker brains from around the world converge there to share knowledge and techniques. Conference speakers are seen as the sharpest, most-sought-after experts in the field.

This marks the third consecutive year that Pre1 has been asked to present to the FileMaker development community.

Congratulations, Jeff and Matt!

Tip of the Month - Finding Inactive Advertisers

Don't let advertisers slip through the cracks!  Find inactive customers by searching on their Last Ran Date from the Account search screen.

To find customers who have not had an ad published in the last six months, for example, enter <8/1/07.  Once you've located them, use the Merge Letter feature from your account list to send correspondence to each advertiser.

Did you know?

Each contact in SmartPublisher can be added to a mailing list. 
  1. Click the contact detail button to access the Mailing List setting for that person. 
  2. Choose the "edit" option to modify the list to reflect the titles of your mailings.
  3. You may even select multiple mailings for each person. Choose the first mailing, then access the list again and hold down your shift key to make another selection.  Repeat for all desired mailings.
When it's time for that mailing, search Contacts for the desired mailing list, then use the Merge Letter feature from the Contact List to create your correspondence.
 

QUICK LINKS
Pre1 Software | 1200 NW Naito Parkway | Suite 650 | Portland | OR | 97209